WordPress Care Plans

Our Client Care Plans are designed to provide on-going support, where we take care of backups, security & updates, so our clients can relax and they can focus on what they do best.

We've got your back

We won't leave you high and dry once your project had been launched.

While we will provide you the training that you need to successfully manage your site, many of our clients prefer us to take care of things such as security monitoring, updates, and google analytic reporting.

Even our most basic plan offers development time for minor amendments to the website, if you would prefer that we make these.

Each month, our clients get a Website Care Report, showing the updates completed, site uptime, analytics & SEO rankings*.

Client's on our support plans also get priority when they require additional changes to their site, so you can relax and focus on your business.

*clients on WP Essentials plan will only get report on updates completed.

 

   

  • Backup
  • Security
  • Malware clean
  • Audit
  • Broken links
  • WP/plugin updates
  • Performance report
  • Site review

  • Additional support time
  • Additional support time

WP Essentials Plan

£90 + VAT per month

  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Audit Monthly website audit
  • Broken links Check for broken links
  • WP/plugin updates Monthly
  • Performance report N/A
  • Site review

    Yearly Review

  • Additional support time One 30 min block
  • Additional support time @ £75 + VAT p/h

WP Pro Plan

£180 + VAT per month

  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Audit Monthly website audit
  • Broken links Check for broken links
  • WP/plugin updates Weekly
  • Performance report Yes
  • Site review

    Monthly scheduled call + yearly review
  • Additional support time Three 30 min blocks
  • Additional support time @ £75 + VAT p/h

WP Ultimate Plan

£300 + VAT per month

  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Audit Monthly website audit
  • Broken links Check for broken links
  • WP/plugin updates Weekly
  • Performance report Yes
  • Site review

    Monthly scheduled call + yearly review
  • Additional support time Eight 30 min blocks
  • Additional support time @ £70 + VAT p/h

What you'll get with our plans

Performance

Website speed is the main reason users will leave your website. Slow websites are quite often neglected websites. Our care plans update outdated plugins, and our reports can tell you what else is causing performance issues so we're able to resolve them quickly.

Security

No website is completely safe from being hacked, but we can take preventative measures to protect a site as much as possible. Our 24/7 security scans will reveal any strange behaviour, and if there is a hack, we will guarantee to fix it for you at no extra cost if you take out a care plan.

Focus

It takes a proactive approach to keep your site running smoothly. Companies may not have the time or inclination to update plugins and monitor the site for issues that may be difficult to find. Let us handle it, and focus your time exclusively on growing your business.

Insurance

Running your business is stressful enough, without your site crashing. Without waking up to find you’ve lost everything, and have to start from scratch. Without prospective clients discovering your online form isn’t working, and going straight to your competitors. Your care plan gives you one less thing to stress about.

FAQs

Why do I need a care plan?

WordPress is a great platform to build your website on, but it requires regular care. 

There are occasions where not updating to the latest version of WordPress in time can cause the site to get hacked, or updating one plugin can result in your site crashing.

A website care plan keeps everything running smoothly behind-the-scenes. 

Can I not take care of it myself?

Yes, you could. We train all our clients how to maintain their site as part of our website design package. 

Here is a guide on how you can look after most things yourself, and 90% of the time, our clients should be able to manage this themselves, but on the odd occasion something goes wrong, it's important to know you've got an active team that can resolve the issues for you.

Please read our blog post on the pro's and con's of doing it yourself vs. letting us taking care of it for you.

My website was created by another provider, can you still help?

We definitely can. First we’d need to run a thorough website health check though, to check the foundations of your site are solid. That way, we can identify any potential issues before they become issues – so you get better value from your maintenance package.

Read more about our website health checks

Will my website stop working if I don't have a care plan?

If someone doesn’t regularly maintain your website, your prospective clients will definitely notice your site is slower. Worse, you leave yourself open to security breaches and data failures. You might not lose everything, but you might.

Look, we’re not trying to scaremonger. Your website could be absolutely fine without a care plan. But that depends on how diligent you are about handling maintenance yourself, and whether you know what to look for when problems are brewing.

Many of our clients prefer to offload maintenance to us, so they can focus their energies elsewhere.

I am not sure which plan I need

That’s OK! Get in touch and we’ll help you decide which option best fits your needs. We can even put together a custom care plan.

The plan you choose will depend on how much support you need. All our packages cover essential site maintenance, so your site keeps running how it should.

The major advantage of our WP Pro and WP Ultimate plans are additional development hours each month, plus discounted additional support for future website work. These packages allow you to tweak your website regularly, and experiment with new ideas with minimum hassle or cost.

Do you provide a warranty?

If a website is on our care plan and is hacked, we will get it fixed for you at no extra cost. If you suspect your site is hacked, get in touch immediately.

ryan michael cawley testimonial

I've had the pleasure of working with Drijen on multiple occasions and it's always a first rate service. He's always on hand to offer creative guidance, support and ensure that everything is spot on. Cannot recommend him highly enough.

Ryan Michael Cawley

ryanmichaelcawley.com
sue atkins testimonial

Drijen is wonderful. Efficient, quick, professional and really goes the extra mile to help, as it's an area I get stressed about. He takes the pain out of it all! I highly recommend him.

Sue Atkins, ITV 'This Morning' Parenting Expert and Broadcaster

sueatkinsparentingcoach.com
transfer connex logo

Drijen was very professional and easy to work with. We are really pleased with our website and would definitely recommend his services!

Joe Whitbread

transferconnex.com

Considering working with us?

Great! Tell us a bit more about you, and let’s see if we’re a good fit for each other. Hit the ‘Get Started’ button and we’ll take it from there.