WordPress Care Plans
Our Client Care Plans are designed to provide on-going support, where we take care of backups, security & updates, so our clients can relax and they can focus on what they do best.
We've got your back
We won't leave you high and dry once your project had been launched.
While we will provide you the training that you need to successfully manage your site, many of our clients prefer us to take care of things such as security monitoring, updates, and google analytic reporting.
Even our most basic plan offers development time for minor amendments to the website, if you would prefer that we make these.
Each month, our clients get a Website Care Report, showing the updates completed, site uptime, analytics & SEO rankings*.
Client's on our support plans also get priority when they require additional changes to their site, so you can relax and focus on your business.
*clients on WP Essentials plan will only get report on updates completed.
What you'll get with our plans
WordPress is a great platform to build your website on, but it requires regular care.
There are occasions where not updating to the latest version of WordPress in time can cause the site to get hacked, or updating one plugin can result in your site crashing.
A website care plan keeps everything running smoothly behind-the-scenes.
Yes, you could. We train all our clients how to maintain their site as part of our website design package.
Here is a guide on how you can look after most things yourself, and 90% of the time, our clients should be able to manage this themselves, but on the odd occasion something goes wrong, it's important to know you've got an active team that can resolve the issues for you.
Please read our blog post on the pro's and con's of doing it yourself vs. letting us taking care of it for you.
We definitely can. First we’d need to run a thorough website health check though, to check the foundations of your site are solid. That way, we can identify any potential issues before they become issues – so you get better value from your maintenance package.
Read more about our website health checks
If someone doesn’t regularly maintain your website, your prospective clients will definitely notice your site is slower. Worse, you leave yourself open to security breaches and data failures. You might not lose everything, but you might.
Look, we’re not trying to scaremonger. Your website could be absolutely fine without a care plan. But that depends on how diligent you are about handling maintenance yourself, and whether you know what to look for when problems are brewing.
Many of our clients prefer to offload maintenance to us, so they can focus their energies elsewhere.
That’s OK! Get in touch and we’ll help you decide which option best fits your needs. We can even put together a custom care plan.
The plan you choose will depend on how much support you need. All our packages cover essential site maintenance, so your site keeps running how it should.
The major advantage of our WP Pro and WP Ultimate plans are additional development hours each month, plus discounted additional support for future website work. These packages allow you to tweak your website regularly, and experiment with new ideas with minimum hassle or cost.
If a website is on our care plan and is hacked, we will get it fixed for you at no extra cost. If you suspect your site is hacked, get in touch immediately.