Care Plans

Our care plans offer on-going support to keep your WordPress website performing at its best. We’ll handle all backups, security and updates so you can focus on your business.

We've got your back

You want your website to perform at its best, every day. While your free 30-day support package gives you all the training to manage your site yourself, many clients prefer to hand the reins to us.

Our care plans give you peace of mind that your site is secure, updated and working just as it should be. Each month, you’ll get a Website Care Report showing completed updates, site uptime, usage analytics and SEO rankings.*

Even our basic care plan offers development time, so we can make minor amendments to your site without any additional cost.

Plus you get priority over new clients for future work, so you can spend less time waiting and more time moving your business forwards.

*WordPress Essentials Plan only includes completed updates report.

What you'll get with our plans

Performance

Neglected websites quite often become slow websites over time, and speed is the main reason users will leave your website. Our care plans update plugins and identify performance issues, so we can quickly get your site back up to speed.

Security

No website is completely safe from being hacked, but preventative measures certainly help. Our care plans include 24/7 security scans to reveal any strange behaviour in real-time, so we can stop the damage before it’s done. And, if you are hacked, we guarantee to fix it for no extra cost.

Focus

It takes a proactive approach to keep your site running smoothly and not all businesses have the time or inclination to regularly update plugins and monitor the site for issues. Our care plans update, secure and monitor your website for you, so you can focus your time exclusively on growing your business.

Peace of Mind

Running your business is stressful enough, without your site crashing. Without waking up to find you’ve lost everything, and have to start from scratch. Without prospective clients discovering your online form isn’t working, and going straight to your competitors. Your care plan gives you one less thing to stress about.

All clients on care plans get priority for additional work.

Our Plans

 

   

  • No contract, cancel anytime
  • Priority support
  • Backup
  • Security
  • Malware clean
  • Database
  • Google Analytics
  • Broken links
  • WP/plugin updates
  • Website care report
  • Site review
  • Video user manuals
  • Support included
  • Additional support time

WP Essentials Plan

£95 + VAT per month

  • No contract, cancel anytime Yes
  • Priority support Yes
  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Database Database cleaning & optimisation
  • Google Analytics Yes
  • Broken links No
  • WP/plugin updates Monthly
  • Website care report Updates only
  • Site review Yearly Review
  • Video user manuals No
  • Support included 1 x 30 min block
  • Additional support time £95 £75 + VAT p/h

WP Pro Plan

£195 + VAT per month

  • No contract, cancel anytime Yes
  • Priority support Yes
  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Database Database cleaning & optimisation
  • Google Analytics Yes
  • Broken links Check for broken links & fix
  • WP/plugin updates Weekly
  • Website care report Updates & performance
  • Site review Monthly scheduled call
  • Video user manuals Available in WP dashboard
  • Support included 3 x 30 min blocks
  • Additional support time £95 £70 + VAT p/h

WP Ultimate Plan

£295 + VAT per month

  • No contract, cancel anytime Yes
  • Priority support Yes
  • Backup Full daily backups
  • Security 24/7 security scanning
  • Malware clean Malware clean-up
  • Database Database cleaning & optimisation
  • Google Analytics Yes
  • Broken links Check for broken links & fix
  • WP/plugin updates Weekly
  • Website care report Updates & performance
  • Site review Monthly scheduled call
  • Video user manuals Available in WP dashboard
  • Support included 6 x 30 min blocks
  • Additional support time £95 £65 + VAT p/h

Prefer to do your own software updates, but need to have additional support hours?
We do custom plans tailored to your requirements. Get in touch to find out more

FAQs

Why do I need a care plan?

Your website requires regular care to keep everything running smoothly. 

Sometimes not updating to the latest version of WordPress can cause your site to be hacked, for example, or updating one plugin can cause your site to crash.

 

A care plan keeps your website healthy behind-the-scenes, so you don’t have to worry about any potential issues.  

Can I not take care of it myself?

Yes, you could. We train all our clients how to maintain their site as part of our website design package. You might not have the time or inclination though, and that’s where our care plans come in.

If you do prefer to handle things yourself, check out this guide. You can also read this blog post on the pros and cons of doing it yourself vs. investing in a care plan.

My website was created by another provider, can you still help?

We definitely can. First we’d need to run a thorough website health check though, to check the foundations of your site are solid. That way, we can identify any potential issues before they become issues – so you get better value from your maintenance package.

Read more about our website health checks

Will my website stop working if I don't have a care plan?

Your site will continue to work as normal without a care plan, but it's still vital you maintain the site yourself.

If your website is not regularly maintained, you leave yourself open to issues such as poor performance & security breaches. Without a suitable backup plan, it is possible to lose your website data, especially if it is hacked.

Many of our clients prefer to offload maintenance to us, so they can focus their energies elsewhere.

I am not sure which plan I need

That’s OK! Get in touch and we’ll help you decide which option best fits your needs. We can even put together a custom care plan.

The plan you choose will depend on how much support you need. All our packages cover essential site maintenance, so your site keeps running how it should.

The major advantage of our WP Pro and WP Ultimate plans are additional development hours each month, plus discounted additional support for future website work. These packages allow you to tweak your website regularly, and experiment with new ideas with minimum hassle or cost.

Do you provide a warranty?

If a website is on our care plan and is hacked, we will get it fixed for you at no extra cost. If you suspect your site is hacked, get in touch immediately.

ryan michael cawley testimonial

I've had the pleasure of working with Drijen on multiple occasions and it's always a first rate service. He's always on hand to offer creative guidance, support and ensure that everything is spot on. Cannot recommend him highly enough.

Ryan Michael Cawley

ryanmichaelcawley.com
sue atkins testimonial

Drijen is wonderful. Efficient, quick, professional and really goes the extra mile to help, as it's an area I get stressed about. He takes the pain out of it all! I highly recommend him.

Sue Atkins, ITV 'This Morning' Parenting Expert and Broadcaster

sueatkinsparentingcoach.com
transfer connex logo

Drijen was very professional and easy to work with. We are really pleased with our website and would definitely recommend his services!

Joe Whitbread

transferconnex.com

Considering working with us?

Great! Tell us a bit more about you, and let’s see if we’re a good fit for each other. Hit the ‘Get Started’ button and we’ll take it from there.